Vectorworks Support
Customer-Focused for Your Success
Your relationship with us doesn't end when you install the software. That's just the beginning. All software purchased directly from Nemetschek North America comes with a no questions asked, 30-day money-back guarantee and free tech support via phone, e-mail, or fax for 12 months from date of purchase.
Technical Support Resources
Knowledge base — Find answers to the most common technical questions; watch video tutorials and tech tips in one place.
Community board — If you have a Vectorworks question or you’re just in need of advice about your industry, most likely a Vectorworks specialist has already posted the answer for you.
US Contact Numbers:
Phone: 410-290-5114
Fax: 410-290-8050
To generate an email request for technical support, please visit this page.
International Customers:
If you are an international customer, please visit our Distributor page for information regarding technical support in your country.